Q&A
KERENDIA Savings Card
| Do I need to activate my savings card before going to the pharmacy? If yes, what is the activation number for this offer? |
Yes, you will need to activate your card before going to the pharmacy. To activate please call: 888-537-3634 and select prompt #2 for assistance. |
| I am unable to enroll in the program, who can complete the enrollment process on my behalf? |
Please call 888-537-3634 and select prompt #0 for assistance.
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| Can this savings card offer be used for prescriptions reimbursed under Medicaid, Medicare, TRICARE, or any prescription drug benefit plan? | No. If you are eligible for drug benefits under any such federal or state drug assistance programs, you cannot use this offer. To see the complete Terms and Conditions please see the back of the card or click here. See if you are eligible for the free trial voucher, click here. Call 1-888-KERENDIA (537-3634) or go to KERENDIA-us.com/savings-and-support for more information about the financial support options that may be available to you. |
| I have Medicare/Medicaid/Tricare, but my prescriptions are not covered, can I use the savings card offer? | No, if you are eligible for drug benefits under any federal or state drug assistance programs, you cannot use this offer. This includes patients who may fall into the ‘doughnut hole’ or those who are paying for 100% of the prescription out-of-pocket. See if you are eligible for the free trial voucher, click here. Call 1-888-KERENDIA (537-3634) or go to KERENDIA-us.com/savings-and-support for more information about the financial support options that may be available to you. |
| If I am enrolled in the Affordable Care Act (or 'Obamacare'), am I eligible to use the savings card offer? | This offer is available to patients covered by Qualified Health Plans issued by Federal or State Exchanges created under the Affordable Care Act. Independent verification of offer availability by the healthcare provider is required for non-Qualified Health Plans issued by the Exchanges. |
| I am a cash paying patient, can I use this savings card offer? | No, this offer is not available to cash paying patients. Call 1-888-KERENDIA (537-3634) or go to KERENDIA-us.com/savings-and-support for more information about the financial support options that may be available to you. |
| I have commercial insurance, but KERENDIA is not covered by my plan. Am I eligible for the KERENDIA Savings Card? |
KERENDIA Savings Card applies to all eligible commercial patients regardless of your coverage for KERENDIA. |
| I am under 18 years of age. Is my policy holder for my insurance eligible to participate in this program? | Yes, the insurance policy holder is eligible to participate in this program. |
| I received the KERENDIA Savings Card does this mean I do not need to have a prescription? | No. The KERENDIA Savings card is for use ONLY with a valid prescription. |
| Is there a maximum amount the savings card offer will cover per use? | The offer will cover up to $3,000 per year for eligible patients. |
| If my mail order pharmacy doesn’t accept the savings card offer, can I mail in for a reimbursement? |
Yes. You can get your savings via a rebate check after you have purchased your KERENDIA prescription via mail order. In order to receive your check, please provide the following information:
The 11-digit ID# and GRP# that is found on the KERENDIA Savings Card or a photocopy of the card. A proof of purchase (original pharmacy receipt with a pharmacy name, product name, prescription number or Rx#, date filled, quantity and the price). If applicable, provide a legible photocopy of the front of your primary insurance card or provide the name of your primary insurance along with BIN and PCN information found on the card. Your name, address, city, state, zip, phone number, DOB and the out of pocket payment. Mail all of this information to: KERENDIA Savings Program Claims Processing Dept., PO Box 2355 Morristown, NJ 07962. |
| How much will I pay for my prescription? | Eligible commercial patients will pay as little as $0 per month for Kerendia. For additional information on pricing visit KERENDIA.com |
| Is there a number to call for additional questions? | For assistance, please call 908-731-8240. |
Free Trial Voucher
| Do I need to Activate my Free Trial Voucher before going to the pharmacy? |
No, no activation is required. If you would like to enroll your voucher for additional support and resources you may do so by calling 1-888-KERENDIA (537-3634) or clicking here. |
| Can the free trial voucher be used for prescriptions reimbursed under Medicaid, Medicare, TRICARE, or any prescription drug benefit plan? |
The free trial voucher is available to all new patients with a valid prescription regardless of the type of insurance you have.
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| I have Medicare/Medicaid/Tricare, but my prescriptions are not covered, can I use this offer? | The free trial voucher is available to all new patients with a valid prescription regardless of the type of insurance you have. |
| If I am enrolled in the Affordable Care, am I eligible to use this offer? | The free trial voucher is available to all new patients with a valid prescription regardless of the type of insurance you have. |
| I am a cash paying patient, can I use this offer? | The free trial voucher is available to all new patients with a valid prescription regardless of the type of insurance you have, including those with no insurance. |
| If I have used a free trial voucher before, can I use a second? | Unfortunately we are only able to offer a free trial voucher to new patients who have not taken KERENDIA before. If you have completed your free trial and are unable to afford your medication, please call 1-888-KERENDIA (537-3634) or go to KERENDIA-us.com/savings-and-support for more information about the financial support options that may be available to you. |
| I received the KERENDIA Free Trial Voucher, does this mean I do not need to have a prescription? | No. The KERENDIA Free Trial Voucher is for use only with a valid prescription. |
| What support is available to me after my 30-day free trial is over? | Eligible commercial patients will pay as little as $0 per month for Kerendia with the KERENDIA Free Trial Voucher. Call 1-888-KERENDIA (537-3634) or go to KERENDIA-us.com/savings-and-support for more information about the financial support options that may be available to you. |
| How much will I pay for my prescription? | Eligible commercial patients will pay as little as $0 per month for Kerendia. For additional information on pricing visit KERENDIA.com |
| Is there a number to call for additional questions? | For assistance, please call 908-731-8240. |
